CTA How-To Videos: Registering a Ventra Card

CTA How-To Videos: Registering a Ventra Card

January 6, 2020 0 By Kailee Schamberger


Today we’re going to walk you through how
to register your new Ventra card. Be sure to have your Ventra Card ready. First, go to ventrachicago.com. Click on Account
Login. In the pop-up window click Register Now. Please note that if you are a Chicago
Card Plus or Registered Chicago Card user who received a Ventra Card in the mail, or
you ordered a Ventra Card online or by phone, your Ventra Card is already registered. You
do not need to register your Ventra Card here. Enter your Ventra Card number, Card Validation
Value Number, or CVV, and expiration date. A nickname for your card is also required as this will
help identify different cards linked to the same account. Click Next Step. Next you will need to enter a username. This
will be used to access your account in the future. Passwords need to be a minimum of
8 characters and must include one uppercase letter, one lowercase letter, and one number
or special character. Enter a four-digit account access code. Note
that the first number cannot start with 0. This code provides the ability to use the
Ventra automated self service function. Choose your Security Question and Answer. Finally,
enter your birthdate. A birthday is needed to protect your account from being accessed
by unauthorized individuals as well as allow Ventra to ensure the right fare category is
provided to you. Click Next Step. Enter your first and last name, address, city,
state and zip code, email address and telephone number. If you would like to receive Ventra-related
alerts and marketing emails check the appropriate box. Read through the Terms and Conditions,
then check the box next to I understand and agree with the terms and conditions for transit
account. Click Submit. Congratulations! Your Ventra card has been
registered and your account has been activated. You can now add transit value, buy passes,
view your transaction history and more, right from your Ventra account. Welcome to Ventra.