How do I use healthcare services in Scotland?
My name is Dr Shawkat Hasan, and I’m a GP. We help families access healthcare in Scotland. To access healthcare you need to register with the GP. Now this can be as a temporary patient if you’re in the area for less than three months or as a permanent patient if you’re in the area for longer than that. Visiting a GP can be overwhelming because they give you lots of information and you might not remember everything. It is okay to bring a friend or a relative with you when you visit a GP or a hospital. Hi, I’m Dr Gaj. Is it Alexander? Is that right? Yes. And who have you got here with you today? My mum and mum’s friend Kate. Mum and mum’s friend Kate, okay. So what’s brought you in today then Alexander? I’ve got a sore throat. Okay, and maybe I’ll ask mum a bit more questions, is that alright with you? [nodding] What’s going on mum? He’s been coughing for over a month now and he’s got a really sore throat. I’m just worried. He’s had a really bad cough and a really sore throat and I think you must have an infection or something. I think maybe he needs antibiotics. Yeah, I mean has he had antibiotics before in the past? Yes. And after antibiotics was he better the last time? Uhm A bit. A bit. Okay. What do you think doctor? So looking at everything today. It is quite reassuring. So he’s not got a temperature. His heart rate’s is quite good. His breathing rate’s quite good. His tonsils look fine. His throat is a little red. But there’s no sort of pus and sort of yellow stuff on the tonsils. His chest sounds perfectly clear to me. Nothing at all in there that worries me. With the timeline, with the symptoms and the way it’s going. I do think that he might have a viral infection causing all the symptoms. So will you give him antibiotics to make that better? If it’s a viral infection actually, it wouldn’t really help. It wouldn’t change the course of this. With a bit of time and rest that usually helps fight off the viral infection. If you notice things are not getting better, there are new symptoms, he’s developing a strange kind of rash, he’s not passing urine, you just worry just generally that these things are just not looking right. By all means, please contact us. I’m more than happy to see him again What do you think? I don’t know. Look at him. He’s not been right for ages. He’s been off school for a lot. If you feel that he’s not able to even swallow liquid or his own saliva and he’s foaming at the mouth. Or if you feel that, you know he’s having breathing difficulties. That would be, you know, something we would see him urgently for. Whether it’s here, in our practice or whether it’s at the hospital. Oh, do you think he’s going to have to go to hospital? So, I mean that’s just something just to be aware of. I don’t foresee that happening. I don’t think it’s quite likely, but it’s really good to be aware of. The sort of although rare, the sort of extreme ends of things. So it’s just if he got worse. With a viral infection like this, I expect it to sort of clear in sort of five to seven days time. Plenty of fluids, plenty of rest. And let us know of any concerns. Is that alright? Ok. Yeah. Thank you for coming in okay. Thank you. That’s okay.